Privacy Policy

Your privacy is of the utmost importance to Klockner Group. This policy outlines how we collect, use, and protect the personal information you provide when you interact with our website. By using our site, you agree to the terms of this policy.

1. Information We Collect

We collect both **personal information** and **non-personal information**.

• **Information You Voluntarily Provide:** This includes data you submit when filling out forms, requesting a quote, or contacting us. This may include your name, company name, email address, phone number, and any other details you provide in your message or inquiry.
• **Automatically Collected Information:** When you visit our website, we automatically collect certain non-personal data, such as your IP address, browser type, device type, operating system, and the pages you visit. This data is collected using cookies and similar tracking technologies to improve our website's performance and analyze user traffic.

2. How We Use Your Information

The information we collect is used to:

• Respond to your inquiries and fulfill your requests for quotes or information.
• Communicate with you about our services, projects, and special offers.
• Personalize and improve your user experience on our website.
• Analyze website usage and performance to enhance our services.
• Ensure compliance with legal obligations and enforce our site policies.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with **trusted third-party service providers** who assist us in operating our website or conducting our business, such as analytics services or CRM platforms. These parties are contractually obligated to keep your information confidential. We may also disclose your information if required by law, to enforce our site policies, or to protect our rights, property, or safety.

4. Data Security

We are committed to protecting your data. We implement a variety of security measures, including encryption and access controls, to safeguard your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• **Access and Correction:** You can request access to the personal data we hold about you and ask for any inaccuracies to be corrected.
• **Deletion:** You can request the deletion of your personal information from our records, subject to certain legal exceptions.
• **Opt-Out:** You can opt-out of receiving future communications from us by contacting us directly or by following the unsubscribe instructions in any marketing emails you receive.

TCPA Disclaimer: By submitting your information through our forms, you agree to receive phone calls and text messages from Klockner Group regarding your inquiry, including calls made via an automated dialing system. Message and data rates may apply. You may opt-out at any time.

6. Third-Party Links

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Policy

We reserve the right to update or change our privacy policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Klockner Group
2320 Wayne Street
Columbia, SC 29201
843.388.3885
info@klocknergroup.com